OnApp incident

DNS outage

Critical Resolved View vendor source →

OnApp experienced a critical incident on May 16, 2025 affecting DNS, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2025, 09:46 AM UTC
Resolved
May 16, 2025, 10:16 AM UTC
Duration
29m
Detected by Pingoru
May 16, 2025, 09:46 AM UTC

Affected components

DNS

Update timeline

  1. investigating May 16, 2025, 09:46 AM UTC

    We are currently investigating this issue.

  2. investigating May 16, 2025, 09:55 AM UTC

    We are continuing to investigate this issue.

  3. identified May 16, 2025, 10:16 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 16, 2025, 10:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 16, 2025, 10:16 AM UTC

    This incident has been resolved.