OnApp incident

We have an issue on CDN API availability

Critical Resolved View vendor source →

OnApp experienced a critical incident on September 30, 2021 affecting CDN API Availability and SSL Availability, lasting 2h 55m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2021, 04:51 PM UTC
Resolved
Sep 30, 2021, 07:47 PM UTC
Duration
2h 55m
Detected by Pingoru
Sep 30, 2021, 04:51 PM UTC

Affected components

CDN API AvailabilitySSL Availability

Update timeline

  1. investigating Sep 30, 2021, 04:51 PM UTC

    We are currently investigating this issue.

  2. identified Sep 30, 2021, 05:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 30, 2021, 06:01 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Sep 30, 2021, 06:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 30, 2021, 07:47 PM UTC

    This incident has been resolved.