OnApp incident

We are having issue with our accounting server

Major Resolved View vendor source →

OnApp experienced a major incident on April 5, 2023 affecting CDN Reporting Availability, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2023, 11:30 AM UTC
Resolved
Apr 05, 2023, 01:07 PM UTC
Duration
1h 36m
Detected by Pingoru
Apr 05, 2023, 11:30 AM UTC

Affected components

CDN Reporting Availability

Update timeline

  1. investigating Apr 05, 2023, 11:30 AM UTC

    We are currently investigating this issue.

  2. identified Apr 05, 2023, 12:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 05, 2023, 12:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 05, 2023, 01:07 PM UTC

    This incident has been resolved.