OnApp incident

CDN config generation is experiencing partial outage

Major Resolved View vendor source →

OnApp experienced a major incident on November 23, 2023 affecting CDN Config Generation, lasting 3d 16h. The incident has been resolved; the full update timeline is below.

Started
Nov 23, 2023, 07:04 AM UTC
Resolved
Nov 26, 2023, 11:22 PM UTC
Duration
3d 16h
Detected by Pingoru
Nov 23, 2023, 07:04 AM UTC

Affected components

CDN Config Generation

Update timeline

  1. investigating Nov 23, 2023, 07:04 AM UTC

    We are currently investigating this issue.

  2. investigating Nov 23, 2023, 07:06 AM UTC

    We are continuing to investigate this issue.

  3. identified Nov 23, 2023, 07:07 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 26, 2023, 01:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 26, 2023, 11:22 PM UTC

    This incident has been resolved.