Omnivore experienced a critical incident on December 5, 2025 affecting API and Brink and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
APIBrinkWebhooksAloha Cloud ConnectToastLavuLightspeedDoshiiSimphony Cloud
Update timeline
- investigating Dec 05, 2025, 09:15 AM UTC
We are seeing issues occurring with our 3rd-party cloud connectivity provider. This affects most Omnivore systems to varying degrees. We will update further as we have additional details.
- monitoring Dec 05, 2025, 09:21 AM UTC
Connectivity to all services have recovered to normal levels. We are continuing to monitor.
- resolved Dec 05, 2025, 09:27 AM UTC
This incident has been resolved