Omnivore incident

Toast API - Increased error rate

Major Resolved View vendor source →

Omnivore experienced a major incident on June 21, 2022 affecting Toast, lasting 4h 39m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2022, 07:30 AM UTC
Resolved
Jun 21, 2022, 12:10 PM UTC
Duration
4h 39m
Detected by Pingoru
Jun 21, 2022, 07:30 AM UTC

Affected components

Toast

Update timeline

  1. identified Jun 21, 2022, 07:30 AM UTC

    Beginning around 6:28 UTC, we began seeing an increased number of errors when calling the Toast API impacting ticket reads. API calls to fetch ticket data will likely fail at an increased rate and webhooks may be delayed until service is restored. We will continue to monitor for the issue to resolve. There are no further technical actions we can take to resolve the issue at this time.

  2. identified Jun 21, 2022, 12:10 PM UTC

    This incident has been resolved

  3. resolved Jun 21, 2022, 12:10 PM UTC

    This incident has been resolved.