Omnilert experienced a major incident on March 4, 2019 affecting SNPP, lasting 1h 57m. The incident has been resolved; the full update timeline is below.
Affected components
SNPP
Update timeline
- investigating Mar 04, 2019, 04:40 PM UTC
We are currently investigating an issue with connections to snpp.omnilert.net for SNPP Triggered messaging. This incident impacts SNPP Triggers only. (The standard Omnilert web portals and other mechanisms are all operational.) Impact on Service: Some connections to SNPP servers (paging) may be unavailable.
- monitoring Mar 04, 2019, 05:02 PM UTC
Omnilert engineers have implemented a fix. We've tested and confirmed SNPP connections are working properly and SNPP Triggers are now responding/functioning properly. We will continue to monitor, but no further issue is expected.
- resolved Mar 04, 2019, 06:38 PM UTC
This incident has been resolved.