Omnilert incident

Carrier Incident Notification - Sprint (SMS)

Notice Resolved View vendor source →

Omnilert experienced a notice incident on August 27, 2019, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2019, 01:53 PM UTC
Resolved
Aug 27, 2019, 03:54 PM UTC
Duration
2h 1m
Detected by Pingoru
Aug 27, 2019, 01:53 PM UTC

Update timeline

  1. investigating Aug 27, 2019, 01:53 PM UTC

    Please be advised that an issue has been detected that is impacting Sprint messaging services (SMS). This issue has escalated to the carrier who are currently investigating. Potential impact: Delayed or dropped SMS to Sprint customers. (Other carriers remain unaffected.) Start Date Time: 08/27/2019 09:41 AM ET

  2. identified Aug 27, 2019, 02:47 PM UTC

    Sprint is having network issues on their end, they continue to work on remediating the issue. Additional updates will be provided as more information becomes available.

  3. monitoring Aug 27, 2019, 03:32 PM UTC

    Sprint has resolved the issue that was impacting messaging services. SMS messages are being processed as expected. However, we are still waiting for their final notification with the resolution of the issue. Additional updates will be provided as more information becomes available. Impact: Message Latency

  4. resolved Aug 27, 2019, 03:54 PM UTC

    The issue impacting Sprint has been resolved.