Omnilert incident

Carrier SMS Lookup Issue

Notice Resolved View vendor source →

Omnilert experienced a notice incident on February 13, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2020, 01:48 PM UTC
Resolved
Feb 13, 2020, 12:00 PM UTC
Duration
Detected by Pingoru
Feb 13, 2020, 01:48 PM UTC

Update timeline

  1. resolved Feb 13, 2020, 01:48 PM UTC

    Omnilert has been informed of intermittent issues that impacted SMS number carrier lookups, causing "Carrier could not be resolved by CNS" errors for SMS (text messages) overnight. The issue has since been corrected by our downstream aggregator partners. This intermittent issue impacted most major US carriers. Impact on Service: SMS latency and/or intermittent carrier lookup failures in the early hours of 2/13/2020 Start Date Time: 02/13/2020 ~04:00 AM ET End Date Time: 02/13/2020 ~07:00 AM ET