Omnilert experienced a major incident on May 27, 2021 affecting SMS, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
SMS
Update timeline
- investigating May 27, 2021, 01:02 AM UTC
Omnilert has been informed that downstream SMS aggregator partners are experiencing intermittent delivery issues for text messages. Engineers are investigating the ongoing issue. Start Date Time: 05/26/2021 08:08 PM ET Impact on Service: SMS delivery may be intermittently delayed or dropped. (Other messaging channels are unaffected.) We will update this thread as soon as more information or a resolution is available.
- resolved May 27, 2021, 01:24 AM UTC
This issue has been fully resolved downstream by our SMS aggregator partners. End Date/Time: 05/26/2020 09:02 PM ET