Omnilert experienced a major incident on August 19, 2021 affecting Administrator Portal and Subscriber Portal, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Administrator PortalSubscriber Portal
Update timeline
- investigating Aug 19, 2021, 05:55 PM UTC
Omnilert engineers are investigating an issue accessing the Omnilert admin portals at this time. We will update this incident as more information becomes available. Impact on service: Admins unable to access administrator portal
- monitoring Aug 19, 2021, 06:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 19, 2021, 06:40 PM UTC
Omnilert engineers have restored all services to full functionality. This incident has been resolved. Incident Start: 08/19/2021 13:46 EDT Incident End: 08/19/2021 14:22 EDT (Approx)