Omnilert experienced a major incident on September 28, 2021 affecting SMS, lasting 21h 16m. The incident has been resolved; the full update timeline is below.
Affected components
SMS
Update timeline
- investigating Sep 28, 2021, 07:27 PM UTC
Omnilert is experiencing a partial interruption of SMS delivery for select carriers. Subscribers with "long code" SMS services may experience failed/undeliverable SMS. (Standard/default shortcode SMS remains unaffected to all major US carriers.) Omnilert engineers are working with our carrier gateway partners to resolve the issue.
- resolved Sep 29, 2021, 04:44 PM UTC
This incident has been resolved.