Omnilert incident

Shibboleth/SAML login interruption

Major Resolved View vendor source →

Omnilert experienced a major incident on May 23, 2022 affecting Shibboleth, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2022, 02:03 PM UTC
Resolved
May 23, 2022, 02:22 PM UTC
Duration
19m
Detected by Pingoru
May 23, 2022, 02:03 PM UTC

Affected components

Shibboleth

Update timeline

  1. investigating May 23, 2022, 02:03 PM UTC

    Omnilert engineers are investigating intermittent login issues for users logging in via Shibboleth (SAML) single sign-on. (Standard Omnilert login and messaging services remain unaffected by this issue.) Incident start time: Approx 7:30AM EST 2022-05-23

  2. resolved May 23, 2022, 02:22 PM UTC

    Omnilert engineers have identified and corrected the issue impacting SAML logins to Omnilert.