Omnilert experienced a minor incident on July 27, 2022 affecting Administrator Portal and Subscriber Portal, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 27, 2022, 07:20 PM UTC
Omnilert engineers have been notified of ongoing issues at our primary cloud host, Amazon Web Services (AWS), that may result in intermittent connectivity issues for the Omnilert web portals and applications. We're monitoring the situation and will update our status page as more information becomes available. Start Time (approx): 3:04 PM EDT [12:04 PDT] Affect on services: Web portal latency and/or timeouts may occur intermittently.
- monitoring Jul 27, 2022, 08:13 PM UTC
Our partners at AWS have reported all issues within their network as "resolved". Our testing confirms all Omnilert services are functioning properly. We will continue to monitor the network for any further issues.
- resolved Jul 27, 2022, 09:00 PM UTC
This incident has been resolved.