Omnilert incident

Intermittent SMS issues

Minor Resolved View vendor source →

Omnilert experienced a minor incident on November 9, 2022 affecting SMS, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Nov 09, 2022, 02:06 PM UTC
Resolved
Nov 09, 2022, 04:04 PM UTC
Duration
1h 57m
Detected by Pingoru
Nov 09, 2022, 02:06 PM UTC

Affected components

SMS

Update timeline

  1. monitoring Nov 09, 2022, 02:06 PM UTC

    Omnilert has been informed of issues processing SMS messaging for US recipients overnight on 11/9/2022. Our SMS aggregator partners have reported this issue as resolved/in progress within their network. Our internal tests show that SMS traffic has returned to normal but Omnilert's team will monitor this issue until our partners report all service issues as fully restored. Incident Start Date Time: 11/09/2022 01:42 AM ET Effect on Service: Intermittent delays/dropped SMS for US carriers.

  2. resolved Nov 09, 2022, 04:04 PM UTC

    This issue has been confirmed as resolved by our carrier/aggregator partners. We have seen no further issues and are making this issue as fully resolved. Start Date Time: 11/09/2022 01:42 AM ET End Date Time: 11/09/2022 09:49 AM ET