Omnilert experienced a minor incident on February 22, 2024 affecting SMS, lasting 22h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 22, 2024, 02:17 PM UTC
Omnilert has been informed of ongoing issues with the mobile carrier AT&T. The carrier is working to identify/resolve the issues for their customers. Market: US Start Date Time: 02/22/2024 03:54 AM ET Impact: Message Latency may be experienced for SMS recipeints.
- identified Feb 22, 2024, 03:32 PM UTC
The carrier AT&T has confirmed there is an ongoing nationwide outage and they continues working on remediating the issue. Additional updates will be provided as more information becomes available.
- monitoring Feb 22, 2024, 06:16 PM UTC
Omnilert has been informed that SMS throughput to AT&T has returned to normal. We will continue to monitor this situation until the carrier declares the issue as fully resolved.
- monitoring Feb 22, 2024, 10:20 PM UTC
The carrier AT&T has confirmed there is an ongoing nationwide outage and they continue working on remediating the issue. While most of the impact has been mitigated, AT&T advised that services are not fully recovered yet. We will continue to update this status page until AT&T confirms all of their services as operational.
- resolved Feb 23, 2024, 12:44 PM UTC
Omnilert has been informed that carrier issue impacting SMS Messaging services towards AT&T has been resolved. Market: US Start Date Time: 02/22/2024 03:54 AM ET End Date Time: 02/23/2024 01:21 AM ET