Omnilert Outage History

Omnilert is up right now

Omnilert had 4 outages in the last 2 years totaling 9h 59m of downtime — averaging 0.2 incidents per month.

There were 4 Omnilert outages since October 20, 2025 totaling 9h 59m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.omnilert.net

Notice September 16, 2026

Omnilert Admin Portal Login Issue (09/09/2026)

Detected by Pingoru
Sep 16, 2026, 06:19 PM UTC
Resolved
Sep 09, 2026, 04:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Sep 16, 2026, 06:19 PM UTC

    Description of problem: At approximately 12:06 PM EDT, the Omnilert admin portal was unavailable for login due to an on-screen error message: “There is a problem with your link to our site!” Root cause: During a back-end update to internal SSL connections, the Omnilert portal’s cluster connections became misaligned, denying database access. This resulted in an on-screen error message until the connection was restored. Incident Start Time: 2026-09-09 12:06 EDT Incident End Time: 2026-09-09 12:18 EDT Total duration: ~12 minutes Actions taken to prevent recurrence: Omnilert has updated its SSL database connection settings to correct the root issue. We’ve also implemented a review of the change management process when updating back-end certificates to prevent misaligned certificate issues in future updates.

Read the full incident report →

Minor June 3, 2026

SMS latency issue for 79516

Detected by Pingoru
Jun 03, 2026, 01:27 PM UTC
Resolved
Jun 03, 2026, 05:03 PM UTC
Duration
3h 35m
Affected: SMS
Timeline · 2 updates
  1. investigating Jun 03, 2026, 01:27 PM UTC

    Omnilert engineers are aware of an ongoing SMS issue with our primary shortcode (79516). This issue may result in intermittently delayed/dropped text messages this morning (6/3/2026) To mitigte this ongoing issue, we have temporarily shifted SMS traffic to the shortcode 70359. Impact on service: Texts sent may appear from the shortcode 70359 until the downstream issues are resolved.

  2. resolved Jun 03, 2026, 05:03 PM UTC

    This issue has been resolved by our downstream SMS aggregator partners. The fix has been verified by Omnilert's team and this issue is now marked "Resolved".

Read the full incident report →

Notice April 10, 2026

Omnilert Service Outage from 04/02/2026

Detected by Pingoru
Apr 10, 2026, 05:04 PM UTC
Resolved
Apr 02, 2026, 02:51 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Apr 10, 2026, 05:04 PM UTC

    On April 2nd, 2026 a production incident caused unavailability of Omnilert ENS administrative portals and messaging services. The issue was identified and recified by Omnilert. Duration: 1h 45m Scope: All Omnilert ENS Services

Read the full incident report →

Minor October 20, 2025

AWS Cloud Service Interruptions

Detected by Pingoru
Oct 20, 2025, 05:28 PM UTC
Resolved
Oct 20, 2025, 11:52 PM UTC
Duration
6h 23m
Affected: Administrator PortalSubscriber Portal
Timeline · 3 updates
  1. identified Oct 20, 2025, 05:28 PM UTC

    Omnilert is experiencing intermittent connectivity issues due to the ongoing service interruptions at Amazon Web Services (AWS). Amazon is working to remediate these issues. We will update this status page as more information and/or a resolution becomes available.

  2. monitoring Oct 20, 2025, 08:03 PM UTC

    Omnilert's team has noticed significant improvement in connectivity. However, Amazon Web Services (AWS) continues to keep their incident open as they work to restore functionality across their network. We will continue to monitor and provide updates until AWS reports the issues as completely resolved.

  3. resolved Oct 20, 2025, 11:52 PM UTC

    This incident has been resolved by Amazon Web Services (AWS). All systems are operational.

Read the full incident report →