Omnilert Outage History
Omnilert degraded · 1 active incident View live status →Pingoru has recorded 52 incidents for Omnilert: 4 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 4 of 720 (1%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 0 of 720 (0%) |
| October 2026 | 1 | 12 of 510 (2%) |
Incidents, newest first
Notice September 9, 2026 Omnilert Admin Portal Login Issue (09/09/2026) 18m
Started Sep 09, 2026, 04:00 PM UTC· resolved Sep 09, 2026, 04:18 PM UTC
- resolved Sep 16, 2026, 06:19 PM UTC
Description of problem: At approximately 12:06 PM EDT, the Omnilert admin portal was unavailable for login due to an on-screen error message: “There is a problem with your link to our site!” Root cause: During a back-end update to internal SSL connections, the Omnilert portal’s cluster connections became misaligned, denying database access. This resulted in an on-screen error message until the connection was restored. Incident Start Time: 2026-09-09 12:06 EDT Incident End Time: 2026-09-09 12:18 EDT Total duration: ~12 minutes Actions taken to prevent recurrence: Omnilert has updated its SSL database connection settings to correct the root issue. We’ve also implemented a review of the change management process when updating back-end certificates to prevent misaligned certificate issues in future updates.
Minor June 3, 2026 SMS latency issue for 79516 3h 35m SMS
Started Jun 03, 2026, 01:27 PM UTC· resolved Jun 03, 2026, 05:03 PM UTC
- investigating Jun 03, 2026, 01:27 PM UTC
Omnilert engineers are aware of an ongoing SMS issue with our primary shortcode (79516). This issue may result in intermittently delayed/dropped text messages this morning (6/3/2026) To mitigte this ongoing issue, we have temporarily shifted SMS traffic to the shortcode 70359. Impact on service: Texts sent may appear from the shortcode 70359 until the downstream issues are resolved.
- resolved Jun 03, 2026, 05:03 PM UTC
This issue has been resolved by our downstream SMS aggregator partners. The fix has been verified by Omnilert's team and this issue is now marked "Resolved".
Notice April 2, 2026 Omnilert Service Outage from 04/02/2026 –
Started Apr 02, 2026, 02:51 PM UTC· resolved Apr 02, 2026, 02:51 PM UTC
- resolved Apr 10, 2026, 05:04 PM UTC
On April 2nd, 2026 a production incident caused unavailability of Omnilert ENS administrative portals and messaging services. The issue was identified and recified by Omnilert. Duration: 1h 45m Scope: All Omnilert ENS Services
Minor October 20, 2025 AWS Cloud Service Interruptions 6h 23m Administrator Portal, Subscriber Portal
Started Oct 20, 2025, 05:28 PM UTC· resolved Oct 20, 2025, 11:52 PM UTC
- identified Oct 20, 2025, 05:28 PM UTC
Omnilert is experiencing intermittent connectivity issues due to the ongoing service interruptions at Amazon Web Services (AWS). Amazon is working to remediate these issues. We will update this status page as more information and/or a resolution becomes available.
- monitoring Oct 20, 2025, 08:03 PM UTC
Omnilert's team has noticed significant improvement in connectivity. However, Amazon Web Services (AWS) continues to keep their incident open as they work to restore functionality across their network. We will continue to monitor and provide updates until AWS reports the issues as completely resolved.
- resolved Oct 20, 2025, 11:52 PM UTC
This incident has been resolved by Amazon Web Services (AWS). All systems are operational.