Omni CMS experienced a critical incident on May 27, 2026 affecting Modern Campus CMS Website Search and Modern Campus CMS Website Search (Primary Data Center), lasting 3h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 27, 2026, 06:04 PM UTC
We are currently investigating an issue affecting our website search service hosted at websitesearch.moderncampus.net. As a result, search functionality is temporarily unavailable for clients using our website search service. Clients will experience failed search results while using website search features. Our team identified the disruption and has engaged our external service provider to assist with resolution efforts. We are actively monitoring the situation and working with the external service provider to restore normal service as quickly as possible.
- monitoring May 27, 2026, 06:08 PM UTC
We have contacted our external service provider, who has applied a fix. We will continue to monitor the health of the application.
- monitoring May 27, 2026, 06:17 PM UTC
Our external service provider is investigating the root cause and monitoring the fix. Once we have more information and confirm the issue is resolved, we will share our findings.