Omnea experienced a minor incident on May 15, 2025 affecting Omnea Platform, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Omnea Platform
Update timeline
- investigating May 15, 2025, 10:06 AM UTC
We are currently investigating an issue where emails are not being sent or are only being delivered intermittently. This may affect transactional and notification emails across our platform. We will provide an update as soon as we have more information.
- investigating May 15, 2025, 01:41 PM UTC
We are continuing to investigate this issue.
- resolved May 15, 2025, 01:42 PM UTC
We experienced an issue earlier where emails were not being sent or were only delivered intermittently. The issue has now been identified and resolved. Email delivery is back to normal. We’re continuing to monitor to ensure full stability. Thank you for your patience.