Omnea experienced a minor incident on August 19, 2025 affecting Omnea Platform, lasting 3h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Omnea Platform
Update timeline
- identified Aug 19, 2025, 02:46 PM UTC
We have identified degraded performance with a third-party database provider that is causing some app pages to load more slowly or timeout entirely depending on network speed.
- monitoring Aug 19, 2025, 03:37 PM UTC
Performance with the third-party provider has been resolved. We're monitoring the Omnea platform performance to ensure the fix reflects on all pages.
- resolved Aug 19, 2025, 06:10 PM UTC
All pages are showing a return to full performance. This incident is now resolved.