Omnea incident

Escalated errors where no resources are available

Major Resolved View vendor source →

Omnea experienced a major incident on December 15, 2025, lasting –. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2025, 09:30 PM UTC
Resolved
Dec 15, 2025, 09:30 PM UTC
Duration
–
Detected by Pingoru
Dec 15, 2025, 09:30 PM UTC

Update timeline

  1. resolved Dec 16, 2025, 10:08 AM UTC

    Some users experienced intermittent “Internal Server Error” responses when loading pages with high resource load. These errors disappeared on refresh but then would reappear intermittently on similar pages. On investigation these page load errors were caused by the frontend application exhausting a resource limit in our hosting environment when under high load. We have implemented a memory boost whilst investigating where to remove load. The errors have now abated.