Omnea incident

Documents timing out during upload and opening

Minor Resolved View vendor source →

Omnea experienced a minor incident on January 14, 2026 affecting Omnea Platform, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2026, 04:45 PM UTC
Resolved
Jan 14, 2026, 05:00 PM UTC
Duration
14m
Detected by Pingoru
Jan 14, 2026, 04:45 PM UTC

Affected components

Omnea Platform

Update timeline

  1. monitoring Jan 14, 2026, 05:12 PM UTC

    We've identified an issue when uploading or downloading certain documents from the platform. A fix is already deployed. We're monitoring for repeats.

  2. resolved Jan 14, 2026, 05:21 PM UTC

    Confirmed as resolved. This was a short lived issue where over zealous security screening on uploaded documents was timing out and rejecting the upload. The timeout issue was resolved by additional pre-flagging of safe patterns.