Ometria incident

Delay rendering reporting data

Minor Resolved View vendor source →

Ometria experienced a minor incident on March 13, 2023 affecting Application / UI, lasting 9h 13m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2023, 09:36 AM UTC
Resolved
Mar 13, 2023, 06:49 PM UTC
Duration
9h 13m
Detected by Pingoru
Mar 13, 2023, 09:36 AM UTC

Affected components

Application / UI

Update timeline

  1. monitoring Mar 13, 2023, 09:36 AM UTC

    We have identified a delay with stats generation used in all reports. Data is currently being processed and we expect this to clear with the next few hours. The team is monitoring to ensure all data is processed as rapidly as possible.

  2. monitoring Mar 13, 2023, 09:38 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved Mar 13, 2023, 06:49 PM UTC

    The previously reported delay in report rendering has now been successfully monitored and all reporting data is up to date. This issue is now resolved.