Ometria incident

Automation campaign reporting data delayed

Minor Resolved View vendor source →

Ometria experienced a minor incident on April 14, 2023 affecting Application / UI, lasting 3h 47m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2023, 02:23 PM UTC
Resolved
Apr 14, 2023, 06:11 PM UTC
Duration
3h 47m
Detected by Pingoru
Apr 14, 2023, 02:23 PM UTC

Affected components

Application / UI

Update timeline

  1. investigating Apr 14, 2023, 02:23 PM UTC

    We are currently investigating an issue with the reporting data for Automation campaigns being delayed. Campaigns continue to trigger and emails continue to send.

  2. monitoring Apr 14, 2023, 03:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 14, 2023, 06:11 PM UTC

    The issue has been resolved.