Ometria incident

Platform slowness

Minor Resolved View vendor source →

Ometria experienced a minor incident on May 22, 2023 affecting Broadcast messages and Application / UI, lasting 6h 28m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2023, 08:01 PM UTC
Resolved
May 23, 2023, 02:29 AM UTC
Duration
6h 28m
Detected by Pingoru
May 22, 2023, 08:01 PM UTC

Affected components

Broadcast messagesApplication / UI

Update timeline

  1. monitoring May 22, 2023, 08:01 PM UTC

    Some clients may face some slowness in some areas of the application. Our engineers have made improvements and are working to resolve this behaviour

  2. resolved May 23, 2023, 02:29 AM UTC

    Work to restore service levels has been completed and actions such as estimating recipients are returning results without added delay for those affected.