Ometria incident

Duplicate broadcast campaigns

Minor Resolved View vendor source →

Ometria experienced a minor incident on August 23, 2023 affecting Broadcast messages, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2023, 09:16 AM UTC
Resolved
Aug 23, 2023, 10:45 AM UTC
Duration
1h 29m
Detected by Pingoru
Aug 23, 2023, 09:16 AM UTC

Affected components

Broadcast messages

Update timeline

  1. investigating Aug 23, 2023, 09:16 AM UTC

    We have identified an issue with duplicating broadcast campaigns and currently investigating the issue.

  2. monitoring Aug 23, 2023, 09:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 23, 2023, 09:40 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 23, 2023, 10:45 AM UTC

    This is now resolved