Ometria experienced a major incident on December 19, 2024 affecting Automation messages - Welcome campaigns and Automation messages - other and 1 more component, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Automation messages - Welcome campaignsAutomation messages - otherJavaScript trackerAPIs
Update timeline
- investigating Dec 19, 2024, 06:39 PM UTC
We are currently investigating a delay in data being ingested
- monitoring Dec 19, 2024, 06:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 19, 2024, 07:03 PM UTC
This incident has been resolved.