Ometria incident

Broadcast Campaign Stats Delayed

Critical Resolved View vendor source →

Ometria experienced a critical incident on May 18, 2023 affecting Broadcast messages, lasting 6h 13m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2023, 08:44 AM UTC
Resolved
May 18, 2023, 02:57 PM UTC
Duration
6h 13m
Detected by Pingoru
May 18, 2023, 08:44 AM UTC

Affected components

Broadcast messages

Update timeline

  1. investigating May 18, 2023, 08:44 AM UTC

    We are currently investigating an issue with Broadcast campaign stats not showing on Sent campaigns. This does not affect the sending of any campaigns.

  2. identified May 18, 2023, 09:50 AM UTC

    This issue has been identified and a fix is being implemented.

  3. monitoring May 18, 2023, 10:26 AM UTC

    A fix has been implemented and the delayed data is being ingested.

  4. resolved May 18, 2023, 02:57 PM UTC

    This incident has been resolved.