Ometria incident

Delays and rate limits on Push API

Major Resolved View vendor source →

Ometria experienced a major incident on May 18, 2023 affecting APIs, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2023, 05:51 PM UTC
Resolved
May 18, 2023, 06:45 PM UTC
Duration
53m
Detected by Pingoru
May 18, 2023, 05:51 PM UTC

Affected components

APIs

Update timeline

  1. identified May 18, 2023, 05:51 PM UTC

    We are currently experiencing service degradation as one of our infrastructure partners is experiencing issues. This may translate into delays in the form of rate limiting with requests to the Push API.

  2. monitoring May 18, 2023, 06:08 PM UTC

    The issue has been resolved on our infrastructure partner's side, we expect our systems to be fully caught up by tomorrow morning

  3. resolved May 18, 2023, 06:45 PM UTC

    This issue is now resolved. Our API has processed through the queues and is back to fully functional operations.