Ometria experienced a minor incident on June 2, 2023 affecting Automation messages - other, lasting 7h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Automation messages - other
Update timeline
- identified Jun 02, 2023, 04:11 PM UTC
Emails from Automation Campaigns that were due to be sent between 10:55 and 12:45 BST (05:55 and 07:45 EST) may have been delayed. We have identified the issue and working to ensure that these are sent as soon as possible. Emails out of this timeframe would have been sent as normal.
- monitoring Jun 02, 2023, 09:06 PM UTC
A fix has been implemented and any unsent emails during the timeframe are being sent.
- resolved Jun 02, 2023, 11:54 PM UTC
This incident is resolved and all previously unsent emails have been sent.