Ometria incident

Broadcast campaign performance not showing attributed orders

Major Resolved View vendor source →

Ometria experienced a major incident on June 28, 2023 affecting Application / UI, lasting 4h 29m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2023, 09:23 AM UTC
Resolved
Jun 28, 2023, 01:53 PM UTC
Duration
4h 29m
Detected by Pingoru
Jun 28, 2023, 09:23 AM UTC

Affected components

Application / UI

Update timeline

  1. identified Jun 28, 2023, 09:23 AM UTC

    We are currently aware of an issue this morning in which the broadcast campaign performance page is not showing attributed orders.

  2. monitoring Jun 28, 2023, 09:28 AM UTC

    A fix has been implemented, we expect to see all results populate over the next few hours.

  3. resolved Jun 28, 2023, 01:53 PM UTC

    This incident is now resolved.