Ometria experienced a minor incident on July 11, 2023 affecting Broadcast messages, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Broadcast messages
Update timeline
- identified Jul 11, 2023, 08:00 AM UTC
We have identified an issue that may delay some broadcast campaigns from sending on time.
- monitoring Jul 11, 2023, 08:38 AM UTC
A fix was implemented, and we are monitoring as the send delay is reducing.
- resolved Jul 11, 2023, 08:51 AM UTC
All broadcast campaigns that were included in the delay this morning have been sent, we are now processing broadcast sends as normal.