Ometria experienced a major incident on March 24, 2025 affecting Application / UI and JavaScript tracker and 1 more component, lasting 6m. The incident has been resolved; the full update timeline is below.
Affected components
Application / UIJavaScript trackerAPIs
Update timeline
- investigating Mar 24, 2025, 06:24 PM UTC
We are currently investigating an issue with the API gateway being down (both app + public facing API affected)
- monitoring Mar 24, 2025, 06:27 PM UTC
Service is partially restored. A fix is in place and we are now monitoring.
- monitoring Mar 24, 2025, 06:29 PM UTC
Service is now fully restored and we are continuing to monitor.
- monitoring Mar 24, 2025, 06:30 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 24, 2025, 06:31 PM UTC
Service is now fully restored and we are continuing to monitor.