Okta incident

Issues Connecting to Custom Domains

Major Resolved View vendor source →

Okta experienced a major incident on June 26, 2026 affecting Core Platform, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2026, 02:30 PM UTC
Resolved
Jun 26, 2026, 03:35 PM UTC
Duration
1h 5m
Detected by Pingoru
Jun 26, 2026, 02:30 PM UTC

Affected components

Core Platform

Update timeline

  1. identified Jun 26, 2026, 02:30 PM UTC

    The Okta Engineering team has identified the potential cause of the issue. Customers trying to connect to the custom domain would see the connectivity error. Our Core Identity team is working on implementing a fix. We will provide another update within the next 15 minutes, or sooner if additional information becomes available. Affected cells: okta.com:11

  2. monitoring Jun 26, 2026, 03:22 PM UTC

    Our Engineering team has identified the issue, and we will continue monitoring the issue. We will provide another update within the next 15 minutes, or sooner if additional information becomes available.