Okta FGA incident

Additional Error Rate Increase - FGA US-1

Minor Resolved View vendor source →

Okta FGA experienced a minor incident on October 31, 2024 affecting Core Services, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2024, 03:59 PM UTC
Resolved
Oct 31, 2024, 04:04 PM UTC
Duration
5m
Detected by Pingoru
Oct 31, 2024, 03:59 PM UTC

Affected components

Core Services

Update timeline

  1. identified Nov 05, 2024, 07:34 PM UTC

    Following our review of the issue that occurred on October 31, 2024 for FGA US-1, our Engineering team has identified a brief second error rate spike that occurred from approximately 15:59 to 16:04 UTC on October 31. There is no current impact to FGA services and this issue has since been resolved.

  2. resolved Nov 05, 2024, 07:35 PM UTC

    Services are working as expected. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.

  3. postmortem Nov 13, 2024, 05:37 PM UTC

    A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20241031\_Increased\_Error\_Rates\_on\_FGA\_US1.pdf](https://cdn.auth0.com/website/20241031_Increased_Error_Rates_on_FGA_US1.pdf)