Okta FGA experienced a major incident on November 11, 2024 affecting Core Services, lasting 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 11, 2024, 06:57 PM UTC
Our Engineering team has identified a series of error rate spikes which impacted core services in FGA US-1 from approximately 18.30 to 18.33 UTC. There is no current impact to the environment and our Engineering team is continuing to review this issue.
- resolved Nov 11, 2024, 06:58 PM UTC
Services are restored and the environment is functioning as expected. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.
- postmortem Nov 25, 2024, 01:13 PM UTC
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20241111_Increased_Error_Rates_on_FGA_US1.pdf](https://cdn.auth0.com/website/20241111_Increased_Error_Rates_on_FGA_US1.pdf)