Okendo incident

Reviews Admin & Review Recorder is down

Major Resolved View vendor source →

Okendo experienced a major incident on September 29, 2021 affecting Reviews Admin and Review Recorder, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2021, 08:00 PM UTC
Resolved
Sep 29, 2021, 08:59 PM UTC
Duration
59m
Detected by Pingoru
Sep 29, 2021, 08:00 PM UTC

Affected components

Reviews AdminReview Recorder

Update timeline

  1. identified Sep 29, 2021, 08:40 PM UTC

    Our Reviews Admin & Review Recorder are temporarily down, the issue has been identified and a fix is being implemented.

  2. identified Sep 29, 2021, 08:44 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Sep 29, 2021, 08:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 29, 2021, 08:59 PM UTC

    This incident has been resolved.