Oi Software incident

Error viewing messages in Charlie

Minor Resolved View vendor source →

Oi Software experienced a minor incident on February 14, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2020, 12:00 AM UTC
Resolved
Feb 14, 2020, 12:00 AM UTC
Duration
—
Detected by Pingoru
Feb 14, 2020, 12:00 AM UTC

Update timeline

  1. resolved Feb 14, 2020, 01:13 AM UTC

    We have resolved an error which was occuring when viewing messages in Charlie. Permissions were blocking users from seeing messages which they should have had access to.