OfficeRnD incident

Degraded Performance

Minor Resolved View vendor source →

OfficeRnD experienced a minor incident on February 12, 2024 affecting Flex Platform and Flex Platform API, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2024, 02:33 PM UTC
Resolved
Feb 12, 2024, 04:16 PM UTC
Duration
1h 42m
Detected by Pingoru
Feb 12, 2024, 02:33 PM UTC

Affected components

Flex PlatformFlex Platform API

Update timeline

  1. investigating Feb 12, 2024, 02:33 PM UTC

    We’re experiencing performance issues through all services. Our team is actively working to resolve this. We will provide more details in 1 hour.

  2. identified Feb 12, 2024, 03:03 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 12, 2024, 03:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 12, 2024, 04:16 PM UTC

    This incident has been resolved.