OfficeRnD incident

Partial Outage of Some Systems

Critical Resolved View vendor source →

OfficeRnD experienced a critical incident on May 17, 2024 affecting Flex Platform and Flex Platform API, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2024, 02:40 PM UTC
Resolved
May 17, 2024, 03:08 PM UTC
Duration
27m
Detected by Pingoru
May 17, 2024, 02:40 PM UTC

Affected components

Flex PlatformFlex Platform API

Update timeline

  1. investigating May 17, 2024, 02:40 PM UTC

    We are investigating a major outage and performance issues with the platform. We are looking for the cause and will update later.

  2. monitoring May 17, 2024, 02:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 17, 2024, 03:08 PM UTC

    This incident has been resolved.