OfficeRnD incident

System Outage

Major Resolved View vendor source →

OfficeRnD experienced a major incident on July 21, 2024 affecting Flex Platform and Flex Platform API, lasting 8h 35m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2024, 10:20 PM UTC
Resolved
Jul 22, 2024, 06:56 AM UTC
Duration
8h 35m
Detected by Pingoru
Jul 21, 2024, 10:20 PM UTC

Affected components

Flex PlatformFlex Platform API

Update timeline

  1. investigating Jul 22, 2024, 05:00 AM UTC

    We’re experiencing performance issues through all services. Our team is actively working to resolve this. We will provide more details soon.

  2. monitoring Jul 22, 2024, 05:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 22, 2024, 06:56 AM UTC

    This incident has been resolved.