OfficeRnD incident

Latest Platform API update caused infrastructure issues

Critical Resolved View vendor source →

OfficeRnD experienced a critical incident on July 25, 2023 affecting Flex Platform and Flex Platform API, lasting 3h 21m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2023, 08:55 AM UTC
Resolved
Jul 25, 2023, 12:16 PM UTC
Duration
3h 21m
Detected by Pingoru
Jul 25, 2023, 08:55 AM UTC

Affected components

Flex PlatformFlex Platform API

Update timeline

  1. investigating Jul 25, 2023, 08:55 AM UTC

    We are currently investigating the issue and working on resolving it.

  2. monitoring Jul 25, 2023, 09:33 AM UTC

    A fix has been implemented and we're monitoring the system's performance.

  3. resolved Jul 25, 2023, 12:16 PM UTC

    This incident has been resolved.