OfficeRnD incident

Unplanned system outage

Critical Resolved View vendor source →

OfficeRnD experienced a critical incident on September 25, 2023 affecting Flex Platform and Flex Platform API and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2023, 01:34 PM UTC
Resolved
Sep 25, 2023, 02:04 PM UTC
Duration
30m
Detected by Pingoru
Sep 25, 2023, 01:34 PM UTC

Affected components

Flex PlatformFlex Platform APIZapier AppWorkplace PlatformWorkplace Platform API

Update timeline

  1. investigating Sep 25, 2023, 01:34 PM UTC

    We are investigating issues with our systems.

  2. monitoring Sep 25, 2023, 01:40 PM UTC

    We've been able to identify the problem and implemented a mitigation. We are still closely monitoring the systems.

  3. resolved Sep 25, 2023, 02:04 PM UTC

    This incident has been resolved.