OfficeRnD incident

Analytics - Partial outage

Major Resolved View vendor source →

OfficeRnD experienced a major incident on October 18, 2023 affecting Flex Platform and Workplace Platform, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2023, 01:01 PM UTC
Resolved
Oct 18, 2023, 03:31 PM UTC
Duration
2h 29m
Detected by Pingoru
Oct 18, 2023, 01:01 PM UTC

Affected components

Flex PlatformWorkplace Platform

Update timeline

  1. investigating Oct 18, 2023, 01:01 PM UTC

    We are currently experiencing performance and stability issues with our analytics system. We are investigating what is causing those issues.

  2. monitoring Oct 18, 2023, 01:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 18, 2023, 03:31 PM UTC

    This incident has been resolved.