OfficeRnD incident

Degraded Performance

Minor Resolved View vendor source →

OfficeRnD experienced a minor incident on January 29, 2024 affecting Flex Platform and Flex Platform API, lasting 2h 47m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2024, 08:28 AM UTC
Resolved
Jan 29, 2024, 11:15 AM UTC
Duration
2h 47m
Detected by Pingoru
Jan 29, 2024, 08:28 AM UTC

Affected components

Flex PlatformFlex Platform API

Update timeline

  1. investigating Jan 29, 2024, 08:28 AM UTC

    We’re experiencing performance issues through all services. Our team is actively working to resolve this. We will provide more details in 1 hour.

  2. monitoring Jan 29, 2024, 09:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Jan 29, 2024, 09:33 AM UTC

    The issue reoccurred and we are investigating it.

  4. monitoring Jan 29, 2024, 09:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 29, 2024, 11:15 AM UTC

    This incident has been resolved.