OfficeRnD incident

Degraded Performance

Minor Resolved View vendor source →

OfficeRnD experienced a minor incident on February 13, 2024 affecting Flex Platform and Flex Platform API, lasting 4h 12m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2024, 11:09 AM UTC
Resolved
Feb 13, 2024, 03:22 PM UTC
Duration
4h 12m
Detected by Pingoru
Feb 13, 2024, 11:09 AM UTC

Affected components

Flex PlatformFlex Platform API

Update timeline

  1. investigating Feb 13, 2024, 11:09 AM UTC

    We’re experiencing performance issues through all services. Our team is actively working to resolve this. We will provide more details in 1 hour.

  2. identified Feb 13, 2024, 11:18 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 13, 2024, 11:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 13, 2024, 03:22 PM UTC

    This incident has been resolved.