Octopus incident

Manual intervention steps on Configuration-as-code projects may throw errors

Major Resolved View vendor source →

Octopus experienced a major incident on November 13, 2023, lasting 3d 7h. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2023, 07:32 PM UTC
Resolved
Nov 17, 2023, 03:22 AM UTC
Duration
3d 7h
Detected by Pingoru
Nov 13, 2023, 07:32 PM UTC

Update timeline

  1. investigating Nov 13, 2023, 07:32 PM UTC

    We are investigating reports of Octopus Cloud users on 2024.1.746 having issues in the follow scenario: * Configuration-as-code projects with a Manual Intervention step, with the "Responsible team" set to a System-level team. More details including a possible workaround can be found in the following GitHub issue: https://github.com/OctopusDeploy/Issues/issues/8473

  2. identified Nov 13, 2023, 08:29 PM UTC

    We have identified the root cause of this issue and are working on a hotfix build.

  3. monitoring Nov 14, 2023, 03:52 AM UTC

    We are now in the process of rolling out a version containing a fix to resolve the issue. This will be available to affected customers and we will be monitoring for any further issues.

  4. resolved Nov 17, 2023, 03:22 AM UTC

    This incident has been resolved. A public incident report will be made available to affected customers. If you would like a copy, please get in touch with us at [email protected].