Octopus incident

Self-hosted customers experiencing high CPU usage after upgrading to 2023.4.8xxx

Major Resolved View vendor source →

Octopus experienced a major incident on December 12, 2023, lasting 42d 3h. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2023, 11:57 PM UTC
Resolved
Jan 24, 2024, 03:46 AM UTC
Duration
42d 3h
Detected by Pingoru
Dec 12, 2023, 11:57 PM UTC

Update timeline

  1. investigating Dec 12, 2023, 11:57 PM UTC

    We are currently investigating this issue that has been reported, as a high priority.

  2. investigating Dec 13, 2023, 07:12 AM UTC

    We are actively continuing our investigation into the reported issue. Thank you for your ongoing patience as we work towards a resolution.

  3. investigating Dec 15, 2023, 07:48 AM UTC

    We have implemented a fix in v2023.4.8166. Should you encounter any issues after upgrading, please do not hesitate to reach out to our support team.

  4. monitoring Dec 20, 2023, 12:25 AM UTC

    With the release of 2023.4.8166, we believe we have addressed the memory and CPU usage spikes associated with the variables endpoints. We continue to monitor to ensure these endpoints operate smoothly. For more details see this GitHub issue: https://github.com/OctopusDeploy/Issues/issues/8529

  5. resolved Jan 24, 2024, 03:46 AM UTC

    This issue was resolved in 2023.4.8166.