Octopus incident

API requests for projects associated with a lifecycle not responding

Major Resolved View vendor source →

Octopus experienced a major incident on December 19, 2023, lasting 36d. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2023, 02:49 AM UTC
Resolved
Jan 24, 2024, 03:48 AM UTC
Duration
36d
Detected by Pingoru
Dec 19, 2023, 02:49 AM UTC

Update timeline

  1. identified Dec 19, 2023, 02:49 AM UTC

    We are currently investigating an issue where API requests for the projects associated with a lifecycle may hang indefinitely, never responding. We believe we have identified the cause and are working on rolling out a version containing a fix. For more details see this GitHub issue: https://github.com/OctopusDeploy/Issues/issues/8533

  2. monitoring Dec 19, 2023, 11:53 PM UTC

    A fix for this issue has been released in version 2023.4.8185 which is now available for download, and 2024.1.5399 which will be rolling out to cloud customers early in the new year. If you need the fix in your cloud instance sooner, please contact https://octopus.com/support. We will continue to monitor for any further issues.

  3. resolved Jan 24, 2024, 03:48 AM UTC

    This issue was resolved in 2023.4.8185 and 2024.1.5399.